A tutor works one-to-one with your child. We treat keeping them safe as the first job, before anything about grades. This page sets out exactly how.
We do not schedule a tutor for a single lesson until their enhanced DBS check, the enhanced-level check used in the UK for people working with children, is completed and verified.
Every tutor is interviewed personally and reviewed by our team before assignment. We do not accept self-listed tutors from an open marketplace.
Each tutor's name, university and DBS status appears on our tutors page before they take a lesson, so you can see who is teaching your child.
Tutors never contact students privately. No personal phone numbers, no social media, no messaging off-platform.
Scheduling is coordinated by the Elysian team. We do not give students a tutor's private contact details.
We do not record lessons by default. Any recording requires consent and a separate arrangement before the lesson.
Ask to observe a lesson. Raise it with the team before scheduling so the family and tutor can agree the arrangement.
Request a different tutor, no reason needed.
Raise a concern directly with a founder and we will review it promptly.
Reporting a concern. If anything worries you about a tutor or a lesson, email [email protected]. If a child is in immediate danger, call 999. To report a child-protection concern to the authorities in England, contact the NSPCC helpline on 0808 800 5000.
Elysian Tutors is a trading name of ELEVATEOS EDUCATION LIMITED, registered in England and Wales, company no. 17329548. This policy is reviewed regularly. Our designated safeguarding lead is Howard Chan, contactable at [email protected].